Jobs / Job Details

Information Coordinator @ Chicago Public Library

Number of Positions: 1

Duties: Under the supervision of the Division Chief of Teen Services, the Information Coordinator develops and implements communication and public information programs and outreach initiatives for the Teen Services Department and ensures that youth, and the adults that support them, are connected to the wealth of resources at Chicago Public Library that support lifelong learning.

Develop, plan, and execute an outreach strategy to provide information as well as library services and programs to communities identified through Mayoral initiatives and Chicago Public Library’s Equity Office as high need such as youth involved in the juvenile justice system or the foster care system. Coordinate outreach efforts to promote Library programs and services to targeted audiences and neighborhoods and participate in evaluation of outreach initiatives. Conduct assessment of community needs, interests, and trends to identify new or modified programming activities. Provide support to Library staff in outreach efforts focused on teens in their communities. Develop and document teen-centered approaches and best practices for community engagement and design professional development training for other staff. Collaborate with the Teen Services LIII Content and Literature Specialist and the Chicago Public Library Marketing team to produce print and digital materials for outreach efforts. Network with community organizations, academic institutions, and private companies to build collaborative relationships in promoting Library initiatives and programs. Serve as a representative of the department and the library to share resources and project updates and insights to internal and external stakeholders. This position requires the ability to manage multiple work streams and to engage in a high level of teamwork and communication. Other duties as assigned.

LOCATION: Harold Washington Library Center 400 S. State Street

DAYS OFF: Two days per week

SHIFT: Will be required to work some Evenings and Weekends

HOURS: 37.5 hours per week to be scheduled during normal unit hours



Graduation from an accredited college or university with a bachelor’s degree in Journalism, Communications, Business Administration, Public Administration, Humanities, or a directly related field, plus four years of experience in the development and implementation of public information or outreach programs, or an equivalent combination of education, training and experience.

Disclaimer - "Accredited" means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or has completed an Associates, Bachelors, Masters, or Juris Doctorate degree program.

Education & Employment Verification- Please be advised that if you are selected to be hired you must provide, upon request, adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diploma must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired.

NOTE: To be considered for this position you must provide information about your educational background and your work experience. You must include job titles, dates of employment, and specific job duties. (If you are a current City employee, Acting Up cannot be considered.) If you fail to provide this information at the time you submit your application, it will be incomplete and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.

NOTE: You must provide your transcripts or diploma, professional license, or training certificates at time of processing, if applicable.


This position requires applicants to complete an interview which will include a written exercise and/or a skills assessment test as part of the interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral and written parts of the interview will be selected.

Preference will be given to candidates possessing the following:

  • ​​Experience in outreach and community engagement with youth.
  • Experience in developing professional development.
  • ​Experience working in a public library.
  • Project management experience.
  • Programming background at a youth serving organization.

Evaluation: Your initial evaluation will be based on information provided on the application form and documents submitted with the application. Applications must be submitted by the individual applicant. No second party applicants will be accepted.

Residency Requirement: All employees of the City of Chicago must be actual residents of the City as outlined in 2-152-050 of the City of Chicago Municipal Code. Proof of residency will be required.

If you would like to request a reasonable accommodation due to disability or pregnancy in order to participate in the application process, please contact the City of Chicago, Department of Human Resources, at 312-744-4976 (voice) or 312-744-5035 (TTY). Please be prepared to provide information in support of your reasonable accommodation request.


The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago

Brandon Johnson, Mayor

Please note, all positions with the City of Chicago close promptly at 11:59pm. Applications for this position will be accepted until 11:59pm on November 3, 2023. No exceptions will be made.

Job Posting

: Oct 20, 2023, 12:00:00 AM |

Closing Date (Period for Applying) - External

: Nov 3, 2023, 11:59:00 PM Salary: $75,624/Annually

Pay Basis